Hotel Operation General Manager

PT. PARADOR MANAGEMENT INTERNATIONAL is seeking a highly experienced and strategic Hotel Operation General Manager to lead our prestigious hotel unit in the vibrant area of Gading Serpong, Tangerang. As the face of our property, you will be entrusted with the overall responsibility of hotel operations, ensuring a seamless guest experience and maximizing revenue. With a rich history of over 20 years in the hospitality industry, we are committed to delivering exceptional service and creating memorable experiences for our guests.

In this role, you will oversee daily operations, including front office management, housekeeping, food and beverage services, and maintenance. You will work closely with our dedicated team to implement and maintain high standards of cleanliness, safety, and service quality. Your strategic vision will drive our property to achieve operational excellence and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Oversee and manage all aspects of hotel operations, including front office, housekeeping, food and beverage, and maintenance.
• Ensure compliance with health, safety, and environmental regulations.
• Develop and implement operational strategies to enhance guest experience and maximize revenue.
• Manage and mentor a team of 50-100 employees, fostering a positive and productive work environment.
• Monitor and analyze operational performance metrics to identify areas for improvement.
• Collaborate with department heads to ensure seamless coordination and integration of services.
• Represent the hotel at industry events and conferences.
• Maintain a high level of professionalism and integrity in all interactions.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Hospitality Management, Hotel Administration, or a related field.
• Minimum of 10 years of experience in hotel operations, with at least 5 years in a senior management role.
• Proven track record of successfully managing hotel operations and improving performance metrics.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using hotel management software such as PMS (Property Management System) and ERP systems.
• Certification in hospitality management or related fields is a plus.
• Fluency in English and Bahasa Indonesia.

🛠️ Keahlian

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