Lead Receptionist

PT Giri Harapan · 📍 Singkawang · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 14.000.000 per month
PT Giri Harapan is seeking a dynamic and experienced Lead Receptionist to join our team in Singkawang. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We are looking for a professional who can manage front desk operations efficiently and provide excellent customer service.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.,Manage front desk operations, including check-in and check-out procedures.,Handle guest inquiries and resolve complaints professionally and promptly.,Maintain accurate and up-to-date guest records and reservations.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Assist in training and supervising junior receptionists.,Monitor and manage the reception area to ensure it is clean and organized.,Stay updated with industry trends and best practices in hospitality.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience as a Receptionist or similar role in the hospitality industry.,Proven track record of excellent customer service skills.,Strong communication and interpersonal skills.,Proficiency in using computer systems and front desk software.,Ability to work well under pressure and manage multiple tasks simultaneously.,Fluency in English and Bahasa Indonesia.,Valid SIM card and a reliable mode of transportation.,Willingness to work flexible hours, including weekends and holidays.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingCommunicationTeamworkTime managementTechnology proficiency
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