Shopee Excellence Director - Bangka Belitung

Shopee Indonesia · 📍 Bangka Belitung · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 80000000 - 120000000
Shopee Indonesia is looking for an experienced Shopee Excellence Director to lead our operations in Bangka Belitung. As a key member of our team, you will be responsible for driving excellence in our operations and ensuring the success of our business in the region. This is a great opportunity to make a significant impact and grow your career with one of the leading e-commerce platforms in Indonesia.

📋 Tanggung Jawab Pekerjaan

Lead and manage the operations team to ensure high levels of customer satisfaction and service excellence.,Develop and implement strategies to improve operational efficiency and drive business growth.,Monitor and analyze key performance indicators to identify areas for improvement and implement corrective actions.,Build and maintain strong relationships with key stakeholders, including merchants, suppliers, and customers.,Foster a culture of excellence and continuous improvement within the team.,Oversee the training and development of team members to ensure they have the skills and knowledge needed to excel in their roles.,Ensure compliance with company policies, procedures, and regulations.,Represent Shopee Indonesia at industry events and conferences to build brand awareness and establish thought leadership.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Marketing, or a related field.,Minimum of 10 years of experience in a leadership role within the e-commerce or retail industry.,Proven track record of driving operational excellence and improving business performance.,Strong understanding of e-commerce market trends and consumer behavior.,Excellent communication, leadership, and interpersonal skills.,Proficiency in English and Bahasa Indonesia.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with Shopee's business model and operations is a plus.

🛠️ Keahlian

Operational leadershipStrategic planningPerformance analysisStakeholder managementTraining and developmentCompliance managementIndustry knowledgeLanguage skills
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